PRIVACY POLICY - 2024
Privacy Policy
GENERAL STATEMENT
Redishred Capital Corp. as well as PROSHRED® Franchising Corp. (hereinafter “Redishred”) dba PROSHRED® Security, PROSCAN® Solutions, Secure e-Cycle, and any other brands owned by Redishred values our employees, partners, clients, and vendors. We remain committed to keeping personally identifiable information (PII) obtained during the general course of business secure. Redishred provides this Privacy Notice (“Policy”) to explain our practices and policies relating to the collection, use, sharing, retention, destruction, and security practices of PII. Redishred respects laws and regulations from countries around the world and it is our intention to provide individual rights of access and satisfactory security measures.
PERSONALLY IDENTIFIABLE INFORMATION
“Personally Identifiable Information” (PII) is any information about an individual that can directly or indirectly distinguish or trace an individual’s identity, associate or link an individual to private information, distinguish one person from another, or be used to re-identify anonymous data.
Personally Identifiable Information (PII) is also known as ‘personal data’ or ‘personal information.’ This information may be stored both electronically and in physical documents. PII may include but is not limited to, a name, address, phone number, email address, IP address, credit card number, identification number(s), date of birth, photo IDs, and other similar information. Redishred describes the PII we collect in the sections below.
PRIVACY PRINCIPLES
- Redishred is committed to protecting the privacy of the PII of our employees, partners, clients, and vendors.
- Redishred maintains physical, technological, and administrative safeguards to protect PII.
- Redishred permits only authorized employees and contractors, including but not limited to consultants, to have access to some or all PII as needed.
COLLECTION OF YOUR PERSONAL INFORMATION
Generally, you can visit the Redishred websites without providing any PII. However, in order to access some parts of our websites, we may need to collect PII from you. Redishred obtains and uses PII, as defined below, for its business use and for local, state, federal, and foreign country reporting requirements.
We may collect, store, and use the following kinds of information. Providing PII to us is voluntary.
- Browser-based data such as IP Address, geographical location, browser type and version, operating system, referral source, etc.
- Information for subscribing to our email newsletters; and
- Information submitted as a web request through our web-based online forms such as name, last name, email addresses, company name, title, city, state, zip code, and phone number(s).
Collection of PII will occur when responding to a job posting on our website and will consist of the PII included on the resume and/or cover letter.
Submitted PII that relates to another person(s) will only be accepted once consent has been received from that person(s) and documented.
PROTECTING CHILDREN
Some of our services are intended to assist parent(s) or guardian(s) with needs related to their children. We will not knowingly collect, use, or disclose PII from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the parent with (i) notice of the specific types of PII being collected about or from the minor, and (ii) the opportunity to object to the collection, use, or storage of such information. We abide by laws designed to protect children.
USE OF YOUR PERSONAL INFORMATION
We use the information collected for legally required reporting to governmental or regulatory entities, marketing of our products and services, supporting products purchased, and providing continuing services. PII submitted via our websites may be used for the purposes outlined in this policy.
Authorized use of PII includes:
- Providing Redishred shredding services and information destruction to you, your business, or your family;
- Providing Redishred online products and services to you and your business;
- Personalizing and enhancing your experience on our online solution sets;
- Sending solutions and products purchased through our online solutions;
- Confirmations, statements, invoices, or other necessary emails to ensure a high level of customer service;
- Email communication;
- Newsletters and other email communication mailing lists that you have subscribed to;
- Submission of summary result reporting based on the product and services you are subscribed to;
- Providing statistical information to appropriate parties on overall usage of products and services; and
- Sending notifications on updates to this policy.
Where applicable, clients may have the option of providing, or not providing, PII.
SHARING OF INFORMATION
Redishred may share PII with third parties. Doing so allows us to efficiently conduct our business. Information may be shared with or obtained by third-party service providers who provide us with services such as data hosting or processing, credit card processing, credit checks or processing, and fulfilling reservations or purchases. We believe these providers exercise reasonable care to protect PII and third-party contracts restrict the use of PII to the purposes for which it was provided to them.
PII may also be disclosed if necessary: as required by law or regulation; to comply with legal, regulatory, or administrative requirements of governmental authorities; to comply with a court order, subpoena, search warrant, or other valid legal processes; in connection with legal action, claim or dispute, including, but not limited to, the collection of debts; and for the protection of persons or property.
RECORD RETENTION AND DATA DESTRUCTION
Redishred keeps employee and client information for as long as is necessary for business purposes, or as legally required by appropriate state, federal and regulatory bodies or other countries. Beyond that time period, records, both physical and electronic, are destroyed.
DATA STORAGE
All data is ultimately transferred to and stored in the United States and Canada. Redishred’s online solution sets will request consent to complete this transfer. Redishred cannot provide the online solution set without consent.
DATA SECURITY
Redishred has policies and procedures in place to set forth physical, administrative, and technological safeguards around data security. We train our employees in these policies and procedures.
Payment-related data, if stored on our secure servers, will be encrypted and stored with a multi-key encryption algorithm or hashed.
The user acknowledges that transmission of data on the internet is insecure and that transmission of data over the internet cannot be 100% guaranteed.
The user is responsible for keeping secure passwords generated on Redishred online applications. Redishred hashes passwords and does not have access to passwords through back-end systems. Redishred will never ask for a password.
LINKS TO THIRD-PARTY WEBSITES
Redishred websites may contain links to third-party sites. These links are provided for convenience purposes and are not under the control of Redishred. Redishred does not make representations and warranties, expressed or implied, regarding the content of these linked sites. These links do not constitute or imply an endorsement, authorization, sponsorship, or affiliation by Redishred with respect to a third party, a third party’s website, the content of a third party’s website, or products or services provided by a third party.
The information practices of those websites linked to our website are not covered by this Policy. Redishred is not responsible for the privacy policies of websites to which it links. If you provide information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third parties' privacy policies before providing data to them.
COOKIES AND OTHER TECHNOLOGIES
Cookies are used on Redishred websites. By using one or more of our websites, you agree that cookies are to be placed on your device as further explained below.
Cookies are small pieces of data that a website sends to your computer’s web browser while you are navigating through it. They have many different purposes, but mainly, cookies enable you to navigate between pages easily, remember your preferences, and eventually improve the user experience. These cookies may then be stored on your machine to identify your computer.
1. TYPES OF COOKIES
We use several types of cookies on our Sites, as categorized into four categories:
Strictly necessary cookies
These cookies are essential to enable you to move around the site and use its features, such as accessing secure areas of the website. Without these cookies, the services you have asked for cannot be provided.
Strictly necessary cookies used on Redishred websites:
- Login/authentication cookies
- Session cookies
Functionality cookies
These cookies allow a website to remember the choices you make and provide enhanced, more personal features. For instance, a website may be able to provide you with local information or news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, font, and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites. They do not gather any information about you that could be used for advertising or remembering where you have been on the internet outside of our website.
- Functionality cookies used on Redishred websites:
- Registered visitor functionality cookies
- Social plug-in content-sharing cookies
Performance cookies
These cookies are used to collect information about how visitors use a website, for instance, which pages they go to more often, and if they get error messages from web pages. All information collected by means of these cookies is anonymized, aggregated, and only used to develop and track traffic patterns and the volume of use of our website and to improve how our website works. This information is for Redishred’s exclusive use and is not shared with any third party or connected to any other information.
Performance cookies used on the Redishred websites:
- Analytic cookies
Targeting cookies
These cookies are used to deliver advertisements that are targeted to be relevant to you, limit the number of times you see an advertisement, and help measure the effectiveness of the advertising campaign. They are usually placed by advertising agencies with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often they will be linked to a website functionality provided by the other organization.
We do not have third-party advertising on our website.
We use targeting cookies only for our own analytic purposes.
2. USE OF COOKIES
We may use PII collected from our cookies to identify user behavior and to serve content and offers based on your profile.
The performance cookies used on this website do not collect PII:
Other cookies can collect PII (including information from cookies placed via our advertisements on third-party websites):
- If a user is a registered user
- If we send you a targeted email that includes web beacons, cookies, or similar technologies we will know whether you open, read, or delete the message
- When you click a link in a marketing e-mail you receive from Redishred, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site
3. OTHER NON-COOKIE TECHNOLOGIES:
Redishred also enables the use of technologies that perform functions similar to cookies such as web beacons or other technologies that may be included in marketing e-mail messages or newsletters in order to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device but may work in conjunction with cookies to monitor website activity.
4. “DO-NOT-TRACK” SIGNALS:
Some web browsers may transmit “do-not-track” signals to the websites with which the browser communicates. As of the Effective Date of this Privacy Policy, an industry standard has not yet been established on how to respond to these signals. Therefore, our website does not currently recognize or respond to these signals, but Redishred will reassess its response approach once a standard is established. However, at this time you can generally express your privacy preferences regarding the use of most cookies through your web browser.
5. HOW TO ACCEPT OR REFUSE COOKIES
If you do not want to receive cookies from our website, you may set your browser to refuse cookies or notify you when you receive a cookie, which you may then accept or refuse upon such notice.
You can also generally set your browser to turn off cookies. To understand how to do this, please consult your browser’s “Tools” section or any other similar heading.
We recommend that you leave the cookies active. Bear in mind that if you block, turn off or otherwise reject our cookies, some web pages may not display properly, or you will not be able to use any website services that require you to sign in.
CONDITIONS OF USE
Your use of our website and applications constitutes your acceptance of the terms and conditions in this Privacy Policy as modified from time to time.
HOW TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION
Redishred offers transparency in the PII that we collect and maintain. In order to ensure that your personal information is correct and up to date, you may review and update your profile by logging into your account, where available. Alternatively, users can contact Redishred via email, phone, or letter as noted below in the Contact Information section.
Redishred permits individuals to request deletion of PII that is demonstrated to be inaccurate or incomplete. If you request access, correction, amendment, or deletion of your PII and you have more than one account with us, you will need to instruct us on each account separately. Reasonable access to PII will generally be provided within thirty (30) calendar days at no cost to you, subject to limited exceptions prescribed by law or excessive requests. Please note that personal profile information supplied by you online via the website can be accessed by you online at any time and at no charge. Therefore, the transfer of your information to a third party can be completed by you directly or through Redishred, upon request. A formal data access request would be required.
Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking the unsubscribe link at the bottom of the email or contacting customer care.
We aim to keep our information about you as accurate as possible. If you would like to access, update, review, or change the details you have supplied us with, please contact us as set out below. If you desire to make a formal data access request or complaint regarding the handling or protection of your information, Redishred will be happy to help you using the contact information listed below:
INTERNATIONAL SUPPORT CENTER
Redishred Capital Corp.
2233 Argentia Rd., Suite 202
Mississauga, ON L5N 2X7 Canada
1-866-379-5028
Email: [email protected]
Based on the General Data Protection Regulation, you have a right to lodge a complaint or inquiry with our organization and, where applicable with your supervisory authority or other applicable enforcing authority.
CALIFORNIA PRIVACY RIGHTS / NOTICE FOR CALIFORNIA RESIDENTS
California residents who have provided personal information to Redishred may obtain information regarding Redishred s disclosures, if any, of personal information to third parties for third-party direct marketing purposes. Requests must be submitted to the following address:
Email: [email protected]
or
Redishred Capital Corp.
2233 Argentia Rd., Suite 202
Mississauga, ON L5N 2X7 Canada
Attn.: California Privacy. We will respond within 30 days of receiving such a request, we will provide a California Privacy Disclosure, which will include a list of certain categories of personal information disclosed during the preceding calendar year to third parties for their direct marketing purposes, along with the names and addresses of the third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address that is specified in this section.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may use a third-party verification provider to verify your identity.
UNITED STATES PRIVACY RIGHTS
This Privacy Notice applies to “Consumers” as defined under U.S. privacy laws, specifically the California Consumer Privacy Act, including as amended by the California Privacy Rights Act (“CCPA”), the Virginia Consumer Data Privacy Act (“VCDPA”), the Colorado Privacy Act, Connecticut’s Act Concerning Personal Data Privacy and Online Monitoring, and any other U.S. privacy laws, as each is amended and as and when they become effective, and including any regulations thereunder (collectively, the “US Privacy Laws”).
Under US Privacy Laws, consumers have rights as defined by their specific state. Consumers may exercise those rights by submitting requests to Redishred. Requests must be submitted to the following address:
Email: [email protected]
Or
Attn.: US Privacy Rights
Redishred Capital Corp.
2233 Argentia Rd., Suite 202
Mississauga, ON L5N 2X7 Canada
Redishred will respond to a consumer’s request within the timeframe as prescribed by US Privacy Laws. We reserve our right not to respond to requests submitted other than to the address that is specified in this section.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may use a third-party verification provider to verify your identity. We will not fulfill your request if we cannot verify your identity.
Within the timeframe as prescribed by the VCDPA, we will respond to the request. We reserve our right not to respond to requests submitted other than to the address that is specified in this section.
COLORADO PRIVACY RIGHTS
Colorado residents who have provided personal information to Redishred may obtain information regarding Redishred under the Colorado Privacy Act. Requests must be submitted to the following address:
Email: [email protected]
Or
Attn.: Colorado Privacy Rights
PROSHRED® Franchising Corp.
2233 Argentia Rd., Suite 202
Mississauga, ON L5N 2X7 Canada
Within the timeframe as prescribed by the Colorado Privacy Act, we will respond to the request. We reserve our right not to respond to requests submitted other than to the address that is specified in this section.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us. Or if you do not, we may use a third-party verification provider to verify your identity. We will not fulfill your request if we cannot verify your identity.
CHANGES TO THIS PRIVACY NOTICE
Redishred reserves the right to modify or change this Privacy Policy at any time by posting such changes on the website or within our online solution sets. Any change, update, or modification will be effective immediately upon posting and reflected with the updated revision date. Your continued provision of information to us or use of our website and applications following the posting of changes to the Privacy Policy means that you accept the changes and our use of your PII per the revised Privacy Policy.
We will indicate if a material change to the Privacy Policy has been made, on the home page of the website or online solution set.
CONTACT INFORMATION
For questions about this Privacy Policy, you may email Redishred at [email protected]
If you prefer to mail us a letter, you can reach us at:
Redishred Capital Corp.
2233 Argentia Rd., Suite 202
Mississauga, ON L5N 2X7 Canada
Or you can reach us by phone at:
Toll-free: 1-866-379-5028
Effective Date: 01/01/2024