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ISO 9001 Certified by NSF-ISR

PROSHRED stands out as the first on-site document shredding company in the U.S. to earn ISO 9001 certification from NSF-ISR, reflecting our commitment to top-tier quality management and exceptional customer satisfaction.

What is ISO certification

As a PROSHRED customer, you can trust that your security needs are always our top priority. We understand the critical importance of confidentiality in protecting your sensitive information, and we’re committed to ensuring that your data is handled with the utmost care.

Our dedication to security goes beyond just words—it’s embedded in everything we do. We’ve developed some of the most rigorous security procedures in the industry to safeguard your information at every step. Combined with our exceptional customer service, we strive to provide you with a seamless, worry-free experience that reflects our commitment to your peace of mind.

Third-Party Assurance and Audit

ISO 9001 certification by NSF-ISR offers our customers third-party validation of the integrity and effectiveness of PROSHRED®'s top-tier quality and security protocols.

To earn this certification, PROSHRED must consistently deliver secure document shredding services that meet both customer expectations and regulatory standards. Additionally, we are required to maintain high levels of customer satisfaction by actively communicating with clients and regularly assessing their feedback.

The Eight Management Principles

The ISO 9001:2015 certification by NSF-ISR is built on eight key principles, including customer focus, strong leadership, continuous improvement, and fact-based decision-making. At PROSHRED, every employee is committed to upholding these standards to ensure we deliver one of the most secure document shredding services in the industry.

All PROSHRED team members undergo comprehensive training on ISO 9001:2015 standards, along with specialized training that leads to their Customer Service Professional certification. This certification guarantees that when you choose PROSHRED for your document destruction needs, you’re partnering with a company dedicated to both quality and security.

Trusted Customer Service Professionals

Our Customer Service Professionals play a crucial role in ensuring the effectiveness of our shredding services. As the first point of contact, these team members are responsible for the secure collection and destruction of your confidential materials. To maintain the highest standards of trust and security, they undergo thorough screening and comprehensive background checks before joining our team.

By choosing PROSHRED, you’re not just selecting a shredding service—you’re partnering with a dedicated team that prioritizes the protection of your information above all else.

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